Develop the knowledge, skills, and confidence to recognise and respond to signs of mental ill-health in others.
We provide initial Mental Health First Aider training, as well as the MHFA Refresher course. All our training is accredited by MHFA England.
Course Overview
Mental Health First Aiders play a vital role in creating supportive workplaces and communities. They are trained to recognise signs of mental ill health, provide initial support, and maintain confidentiality.
By promoting wellbeing, reducing stigma, and working alongside mental health professionals, Mental Health First Aiders help foster a more inclusive and supportive environment. They also gain an understanding of relevant legislation, learn how to respond to crisis situations, signpost individuals to professional help.
Through active listening and creating a safe space for open conversations, Mental Health First Aiders contribute to a healthier and more resilient community.
By the end of this course, you will be able to:
Recognise the early signs of deteriorating mental health.
Initiate compassionate and supportive conversations with employees experiencing difficulties.
Listen without judgement.
Evaluate risks and direct colleagues towards appropriate professional support.
Refer colleagues to internal resources such as Employee Assistance Programmes (EAP) or in-house counselling services.
Understand the limits of their role.
What are the Progression Opportunities?
This course is perfect for anyone looking to deepen their understanding of mental health and build practical skills to support workplace wellbeing. Whether you’re a manager, team leader, HR professional, or simply passionate about fostering a supportive environment, it will give you the confidence to make a positive impact.
What are the Entry requirements?
There are no age restrictions for working towards these qualifications and no specific prior achievements required.
Course Modules
Please note, all our courses our offer mandatory units, that you will need to complete. With your Course Tutor, you will have a chance to select individual units, which are identified below.
Understanding the role and responsibilities of a Mental Health First Aider
How mental health challenges affect individuals and teams in the workplace.
Identifying symptoms of common mental health conditions
When and how to share concerns responsibly
Techniques for supportive, non-judgmental conversations
Approaching sensitive topics with care and understanding
A structured approach to offering support
Suicide awareness, panic attacks, and crisis intervention
Understanding how cultural backgrounds influence mental health perceptions
Strategies for self-care and resilience
Directing people to appropriate mental health resources
Applying skills through real-world case studies
FAQs
Our courses are delivered at one of our high-quality training centres, where you will benefit from the support and guidance of an experienced tutor.
You will need a laptop or desktop computer with a stable internet connection. Please note that access via a mobile phone is not permitted.
All of our courses are fully funded for individuals who are unemployed, subject to meeting the relevant eligibility criteria.
Some courses do require in-person attendance at one of our training centres; however, this is not necessary for all programmes. Details will be provided at the time of enrolment.
Both employed and unemployed individuals are welcome to apply, provided they meet the specified eligibility criteria.
You may enrol on one course at a time. However, you are welcome to complete multiple courses over time in support of your career goals. We are happy to offer information, advice, and guidance to help you choose the most suitable options.
Yes. All of our courses are accredited, and upon successful completion, you will receive a nationally recognised digital certificate. This supports our commitment to environmental sustainability.
Awarding Bodies typically require 8 to 12 weeks to process and issue certificates. If you have any queries regarding certification, please contact us at certification@workready.co.
When contacting us, kindly include the following information:
Full name
Title of the qualification
Contact details and postal address
Enquiry Form
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